The main reason why people buy internet routers is to have strong and dependable internet access. The router also provides a bonus advantage of being portable. So we can maintain a good internet connection while moving. Internet connection issues are common with all devices capable of browsing. So it will not be the first time anyone has experienced this. It can, however, be a cause for concern when there is an urgent need to access the internet. So when we encounter an internet connection issues, we need to know how to handle it. Normally, we can hire an expert to help solve the problem, but this will cost you. It will become added expenses to your internet consumption. The good news is that we don't need an expert in most cases, as it is possible to do it yourself. Troubleshooting is the official name of the process, and it will solve the problem. Troubleshooting involves identifying the cause of the problem and fixing it. All this can be done by anyone as long as they have the right knowledge. It is also important to be careful, especially when handling wire used in connecting the router. If your Netgear router is having issues connecting to the internet, follow the troubleshooting process. There is more than one way to troubleshoot your router, so you have to find the one for you. Some ways to troubleshoot your Netgear router include:

Netgear Router Not Connecting To Internet Or Wifi Device

Manually check your connection

The internet connection may be unavailable to the router. While your service provider is providing a valid internet connection, it may not reach the router. Similar to your PC that has indicator lights, the router can indicate things as well. There are three lights on the router and they all need to be turned on and colored green. The middle light is for internet access and if it not green, then the problem lies somewhere here. If it is colored red, then there is an internet connection, but it isn't connecting to the internet. Once you realize the problem lies here, then you can fix it. The first thing to do is to unplug the cable. The Ethernet cable is usually plugged into the router and a faulty connection will mean no internet. Check all the wires to ensure that there is no faulty cable as well. If you notice a faulty cable, then you will need to replace it to restore your internet access. If all this is complete and you still cannot connect, check other gadgets connected to the modem. If you conclude that it is not a hardware problem, then we can proceed to check for software problems. The main software issue that could be causing no internet access is a misconfigured IP address. If you have recently installed a VPN or other IP using software, this may be the cause. To restore your internet connection, you need to reset your IP address. Under your network settings, ensure the IP address is correct 192.1698.1.1 before you proceed. At this point, your internet connection should be back.

Check your Firmware version

An outdated firmware version can be another reason why your internet connection is unavailable. If this is the case, you will need to update your firmware version to restore normal service. To achieve this, you need to access the router homepage. This will require a source of internet. You can use the router's Ethernet cable in the meantime. Once you get to the homepage, you will be prompted for your login details. These details are linked to your router, so it will help provide information on the router. Sign in on to access your router's details. Once the details are available, you can select the update firmware version if it is available. If the option is unavailable, then your firmware version is up to date. Once the update is complete, test your internet connection. You can do this by using the command prompt (cmd) on your PC. Once you have opened the command prompt, you need to type ‘ping’ and then press enter. The result will show if a wireless connection is active or not. If the connection is active, then you can continue using it.

Restart your computer and or router

Just like the human body, machines can get overworked too. When this happens, they cannot function properly. This can be the cause of your internet not connecting. You should shut off both your PC and your router for a while. When you put them back on, test to see if your internet connection is active. In many cases, this solution proves helpful. So you try this step first before you try more complex options. There is also a reset button on the wireless router that has the same effect. The effects may turn out to be temporary if the problem is the router being overworked. You can use the reset button for a temporary fix, but once you are done, power it off. This will give your router the rest it requires.


There are other troubleshooting methods that you can try, but they involve safety risks. As a result, such methods are best left to experts to avoid accidents. You should try some of the methods listed above before deciding to hire an expert. You should also check the status of your internet connection from your service provider. In some cases, your internet plan may have been suspended or exhausted. This will be the reason for your internet troubles. So once you have ruled out these common causes, then you can call an expert to help you.