The main reason why people buy
internet routers is to have strong and dependable internet access. The router
also provides a bonus advantage of being portable. So we can maintain a good
internet connection while moving. Internet connection issues are common with
all devices capable of browsing. So it will not be the first time anyone has
experienced this. It can, however, be a cause for concern when there is an
urgent need to access the internet. So when we encounter an internet connection
issues, we need to know how to handle it. Normally, we can hire an expert to
help solve the problem, but this will cost you. It will become added expenses
to your internet consumption. The good news is that we don't need an expert in
most cases, as it is possible to do it yourself. Troubleshooting is the
official name of the process, and it will solve the problem. Troubleshooting
involves identifying the cause of the problem and fixing it. All this can be
done by anyone as long as they have the right knowledge. It is also important
to be careful, especially when handling wire used in connecting the router. If
your Netgear router is having issues connecting to the internet, follow the troubleshooting
process. There is more than one way to troubleshoot your router, so you have to
find the one for you. Some ways to troubleshoot your Netgear router include:
Manually check your connection
The internet connection may be
unavailable to the router. While your service provider is providing a valid
internet connection, it may not reach the router. Similar to your PC that has
indicator lights, the router can indicate things as well. There are three
lights on the router and they all need to be turned on and colored green. The
middle light is for internet access and if it not green, then the problem lies
somewhere here. If it is colored red, then there is an internet connection, but
it isn't connecting to the internet. Once you realize the problem lies here,
then you can fix it. The first thing to do is to unplug the cable. The Ethernet
cable is usually plugged into the router and a faulty connection will mean no
internet. Check all the wires to ensure that there is no faulty cable as well.
If you notice a faulty cable, then you will need to replace it to restore your
internet access. If all this is complete and you still cannot connect, check
other gadgets connected to the modem. If you conclude that it is not a hardware
problem, then we can proceed to check for software problems. The main software
issue that could be causing no internet access is a misconfigured IP address.
If you have recently installed a VPN or other IP using software, this may be
the cause. To restore your internet connection, you need to reset your IP
address. Under your network settings, ensure the IP address is correct
192.1698.1.1 before you proceed. At this point, your internet connection should
be back.
Check your Firmware version
An outdated firmware version can be
another reason why your internet connection is unavailable. If this is the
case, you will need to update your firmware version to restore normal service. To
achieve this, you need to access the router homepage. This will require a
source of internet. You can use the router's Ethernet cable in the meantime.
Once you get to the homepage, you will be prompted for your login details.
These details are linked to your router, so it will help provide information on
the router. Sign in on www.routerlogin.net to access your router's details.
Once the details are available, you can select the update firmware version if
it is available. If the option is unavailable, then your firmware version is up
to date. Once the update is complete, test your internet connection. You can do
this by using the command prompt (cmd) on your PC. Once you have opened the
command prompt, you need to type ‘ping www.google.ng’ and then press enter. The result
will show if a wireless connection is active or not. If the connection is
active, then you can continue using it.
Restart your computer and or router
Just like the human body, machines can
get overworked too. When this happens, they cannot function properly. This can
be the cause of your internet not connecting. You should shut off both your PC
and your router for a while. When you put them back on, test to see if your
internet connection is active. In many cases, this solution proves helpful. So you
try this step first before you try more complex options. There is also a reset
button on the wireless router that has the same effect. The effects may turn
out to be temporary if the problem is the router being overworked. You can use
the reset button for a temporary fix, but once you are done, power it off. This
will give your router the rest it requires.
Conclusion
There are other troubleshooting
methods that you can try, but they involve safety risks. As a result, such
methods are best left to experts to avoid accidents. You should try some of the
methods listed above before deciding to hire an expert. You should also check
the status of your internet connection from your service provider. In some
cases, your internet plan may have been suspended or exhausted. This will be
the reason for your internet troubles. So once you have ruled out these common
causes, then you can call an expert to help you.
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