Why Is My Chromecast Showing A Black Screen?

It’s a lazy Sunday. You have been looking forward to watching a movie on your TV and spend some quality time with family or friends. The Chromecast device you got will connect your phone to the TV and let you watch movies or series from Netflix on to your TV. You turn your TV on and try to stream the movie you want and all you see is a black screen. That is indeed a very disappointing turn of events. 

Why Is My Chromecast Showing A Black Screen?

Owners of older TV sets that lacked the WIFI feature saw the Chromecast as a great way of enjoying the audio or visual content from their phones, tablets or computer on their TV screen. As we know it connects your device from which you want to mirror the data; to your TV screen. One of the performance issues that users may face is a black screen on the TV when you turn on your Chromecast device. This article will take you through the possibilities that may be causing the black screen and what can be done about it in order to fix the issue and get it in to a working condition.

Check your connections and devices in the setup

As always the first logical step towards trouble shooting would be to follow through with the connections and the devices involved in the Chromecast setup. You may check the following points and ensure there is no problem

Check your WIFI- Check that the Chromecast and your phone or tablet is on the same WIFI router and that the signal strength is good enough to allow for a steady connection. Turn off your WIFI router, keep it turned off for a few minutes and turn it back on again. 

Check the power source- Your Chromecast device is plugged in to an external power source so that it is getting a steady source of energy supply and there are no interruptions. You can use the power adapter that came with the Chromecast package. 

You can try to turn off the Chromecast from the power source and then turn it back on again to see if the issue has been solved. Check your Chromecast device to see if it is turned on. The LED light on the Chromecast should be turned on. If the LED light is not turned on, then check to see that USB port is in a working condition. Another possibility is a problem with the power source. You can try plugging your device in another external power source to check if that was the problem.

Check HDMI port- Often it so happens that the HDMI input source you have selected is not the one on which your Chromecast is plugged in. You can change the selected HDMI port through the options given on your TV remote. You can double check by disconnecting the HDMI port from your Chromecast device and then connecting it back again to see if the black screen has gone away. Alternatively there may be an issue with the HDMI port in which the Chromecast has been plugged in. You may switch the HDMI port and change your TV settings through the TV remote as well.

Check your TV- You may also need to see if your TV is working fine. If there is another TV in your house, you can connect the Chromecast to it to see if it streams media successfully. If that is the case then the problem may be with your TV and not the Chromecast device.

Reboot your Chromecast- If you have checked all other points and the problem is not in those areas, you can reboot your Chromecast. It is a gadget after all and is prone to glitches now and then and simply restarting it may help revive it. Just unplug your Chromecast from the power source, wait for one to two minutes and then plug it back in to see if the media streaming is revived.

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I can hear the audio, but there is no video on my TV

In case you are able to hear the audio but video is not visible you can do the following:

Check your TV- There is a chance that the problem lies with the TV. Check your TV to see if the power saving mode isn’t enabled. Alternatively, you can try unplugging your Chromecast device and then plugging it back in. You can repeat this for a few times to see if the problem goes away. You can also switch to cable mode on your TV and then back to HDMI mode and then check. You may also try switching to another HDMI port to ensure the HDMI port is not the cause of the problem. 

If there is network congestion the signal transmitted to your Chromecast device may not be strong enough to allow for video streaming on the TV. In that case you can lower the quality of the visual casting; this may help get rid of the black screen. . If this too is not the case then you can plug the Chromecast into another TV in the house if the option is there and see if it is working fine on the other TV. If yes then your TV may be posing problems

Check the Chromecast- If the above mentioned steps didn’t help, check your Chromecast. Do ensure that it is connected to the WIFI with good signal strength.  Check the power source and also the device itself is in a good working condition. You can also try rebooting your Chromecast if other points turn out to be ok.

Check your device- You may also need to check the connected device to see in case the problem lies there. Try rebooting your phone or tablet; whichever is the connected device.

Application specific issue- If you see a black screen when you try to open a specific app for instance Netflix, but the audio is there, try rebooting the app and your Chromecast device respectively. Also ensure that you are using an HDMI cable, otherwise HDCP may be making your device unable to stream data from Netflix to the TV.

You may also like:

Why Does The Chromecast Keep Crashing?

Why Does Chromecast Take So Long To Connect?

We hope you find the comprehensive guide useful and are able to get rid of the back screen and media content is streamed smoothly on your TV screen.


  1. The problem usually comes down to a bug in the video player. You can try refreshing your browser, going to something other than YouTube or simply trying another website for an answer. Don't worry though, I've tried everything you need to get rid of it and if all else fails just bring up Google Play Services again by pressing Start.

  2. Thanks for sharing a good knowledge about Chromecast I never knew about these features. I like to give groupon discount code uk to the audience visiting here.